Shipping policy

​Shipping Time

Shipping will be arranged within 48 hours after placing an order, and the order status will be updated in real time.

​Transportation Time

• China to Vietnam: 7-10 business days (excluding remote areas or special items).
• China to Thailand: 7-10 business days.
• China to Japan: 7-10 business days.
• China to Europe/America: 7-15 business days.

​Logistics Information Tracking

You will receive a logistics order number (SMS/email notification) after shipment. Please check the progress in real time through ​[Logistics Company Official Website]**.

​Suggestion: Keep your mobile phone open to receive logistics abnormality notifications.

​Special Instructions for Cash on Delivery (COD)

Please check the goods on the spot when paying to confirm that the product model and quantity are consistent with the order;

If you find damage, quality problems or discrepancies with the description, please refuse to accept and contact customer service for processing.

​Exception Handling

For delays caused by force majeure such as weather and customs, we will notify you as soon as possible and negotiate a solution.